Shipping policy

At Shivani Tops, we aim to deliver your orders safely and on time while maintaining quality standards at every stage.

Order Processing Time

Orders are processed within 1–3 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

During high-demand periods or sale events, processing times may vary slightly.

Shipping & Delivery Timeline

Estimated delivery time within India: 4–7 business days after dispatch.

Delivery timelines may vary depending on location, weather conditions, or courier operations.

We are not responsible for delays caused by external factors beyond our control.

Shipping Charges

Shipping charges (if applicable) are calculated and displayed at checkout.

Free shipping on all orders above ₹699

Shipping charges are non-refundable once the order is dispatched.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Orders returned due to incorrect or incomplete address details may require additional shipping charges for re-dispatch.

Order Tracking

Tracking details will be shared once the order is dispatched.

Customers are advised to track their shipment regularly for timely delivery updates.

Undelivered or Returned Shipments

If an order is returned due to refusal, non-availability, or incorrect address, re-shipping charges will apply.

Repeated order refusals may lead to restriction on future orders.

Need Help?

For shipping-related queries, please email us at shivanitops09@gmail.com or call +91 9270406667. Our support team is available Monday to Saturday, 10 AM to 6 PM IST and will respond within 24 hours.